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Order Shipped Automation

When the an order is shipped and the fulfillment status in Commerce7 is updated and includes a tracking number, Vimbibe can automatically text your customers. This is a very helpful features as order shipment emails are rarely opened. We want to help you communicate with your clients and eliminate any friction in the delivery process.

  1. Login to Vimbibe and click on the Automation tab on the top menu.
  2. Click on the pink New Automation button.
  3. You now build the automation. For Type select Shipping. For Trigger select An Order is Shipped. For Action select Send a Text.
  4. You can customize your text message to include the customer’s first name, last name, carrier (this is pulled from Commerce7 and would be UPS or FedEx for instance, and the tracking number.

5. Click the pink Save button when done. You are all set now. When an order is shipped and if the customer is opted-in for text messages, Vimbibe will send out this text automation during normal business hours.

Updated on February 2, 2022

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