Automations

Vimbibe uses customer journey events in Commerce7 to trigger automatic text messages to your customers. Setting up automations is easy and takes only a minute.

Simply click the pink New Automation button to select from the list of automation. Use the toggle on the left side to turn each automation on and off. The automation is on if the green background and white checkmark is showing.

Automations can be set up once and will automatically send based on their respective trigger. Please note they will only be sent during normal business hours (9am-9pm) so any triggers that happen outside of that time frame will be sent at 9am.

Here is documentation for each automation.

Order Confirmation

Shipping Confirmation

Reservation Upcoming

Club Shipment Upcoming

Club Shipment Credit Card Declined

Updated on February 2, 2022

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